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RichGags
Experienced
Topic Author
Posts: 33
Joined: 01 Feb 2007, 17:01

Have not received Download info

01 Feb 2007, 17:04

Hi,
I ordered the imagevue program and have not received my download info. Could someone please help me. Thanks,
Rich
 
User avatar
mjau-mjau
X3 Wizard
Posts: 13999
Joined: 30 Sep 2006, 03:37

09 Feb 2007, 01:27

I have contacted you by email twice if you are the one I think you are. What is your email or order name?
 
DELETED

Same for me

12 Feb 2007, 03:14

DELETED
 
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mjau-mjau
X3 Wizard
Posts: 13999
Joined: 30 Sep 2006, 03:37

16 Feb 2007, 03:03

I contacted you and forwarded your imagevue account information in a separate email.

We are currently experiencing some problems with HOTMAIL rejecting our emails when forwarded from a specific SMTP server.
 
ckurtis
Posts: 7
Joined: 06 Mar 2007, 08:52

still need download info

06 Mar 2007, 08:53

I'm still waiting on download info as well. I received the 2co receipt, but no user name or password.

I've emailed a couple times too. My email is thru aol. If you need an alternate email address please post me here.

Thank you,

Chris
 
zebridus
Posts: 4
Joined: 20 Mar 2007, 08:08

also didn't receive download info

20 Mar 2007, 08:15

Im also waiting for my download info.

I mailed imageveuX yesterday. No reply yet.

I mailed 2co from which i ordered and they told me they have send an email to imagevueX to send me my download info.

Also no reply from ImagevueX

I'm not using a hotmail account but my own email account seuter@home.nl

Im not a happy camper :cry:
 
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mjau-mjau
X3 Wizard
Posts: 13999
Joined: 30 Sep 2006, 03:37

14 Apr 2007, 03:21

I believe the issues above were sorted out.

Many online e-mail providers have a nasty tendency to filter out our e-mails as junk (I especially suspect hotmail and AOL). If you are using one of these e-mail providers, then please check your junk folders. If still no luck, please e-mail us at through our support page www.photo.gallery/support/email and remember to specify an alternate e-mail address so we may contact you back.