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projectosglobais
Topic Author
Posts: 3
Joined: 11 Jul 2012, 12:38

Problem in IE9

12 Jul 2012, 04:24

Hi, I have a site with imagevue 2.7. I use Internet Explorer 9 and Windows 7 64 bits. Sometimes, when I open an image in a popup the site just hangs. I must close the site. Sometime I receive an error message saying that there a flash script error.
In Firefox and Chrome everything is ok.
 
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mjau-mjau
X3 Wizard
Posts: 13993
Joined: 30 Sep 2006, 03:37

Re: Problem in IE9

12 Jul 2012, 04:29

This I don't know ... Perhaps you should try to upgrade to Imagevue X2.8? We upgraded the popup method in this version amongst other things.
https://www.photo.gallery/events/imagevue-x28-mobile/
 
projectosglobais
Topic Author
Posts: 3
Joined: 11 Jul 2012, 12:38

Re: Problem in IE9

12 Jul 2012, 05:05

Ok, but it's possible to upgrade to the 2.8 version, and keeps all the configurations and so on? Thank you.
 
projectosglobais
Topic Author
Posts: 3
Joined: 11 Jul 2012, 12:38

Re: Problem in IE9

12 Jul 2012, 07:30

So, I have done the update to version 2.8. Everything went well, but my problem still remains: when open an image in popup the site hangs. I must refresh the site.

I know now that in IE9 64 bits everything is ok. The problem is on IE9 32 bits.

Any ideias?

EDIT: on IE9 32 bits the problem is permanent. On IE9 64 bits the problems is random.
 
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mjau-mjau
X3 Wizard
Posts: 13993
Joined: 30 Sep 2006, 03:37

Re: Problem in IE9

12 Jul 2012, 09:15

This I cannot confirm. We have, I would say several thousand visitors on Internet Explorer both 32-bit and 64-bit. Also, the new version does not use the normal popup, but an entirely new lightbox version. May I see a link to your gallery please?